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TobiGr 2020-10-16 18:58:13 +02:00
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# Generate Additional Debugging Info
The developers sometimes need additional info about your problem, because they cannot reproduce it. This happens for example when a problem is restricted to certain countries or network / proxy settings causing the devs to get different responses from e.g. YouTube's servers than you.
The developers sometimes need additional info about your problem because they cannot reproduce it. This happens, for example, when a problem is restricted to certain countries or caused by network / proxy settings. Hence the developers may get different responses from a service than you.
You'll be asked by a developer to generate additional info and send it to a dev's email address. Please do not post the additional info on GitHub, because it might contain sensitive information about your NewPipe usage.
You'll be asked by a developer to generate additional information and send it to a developer's email address. **Please do not post the additional info on GitHub**, because it might contain sensitive information about your NewPipe usage.
## Generate a HAR
A [HAR](https://en.wikipedia.org/wiki/HAR_(file_format)) contains the network traffic you caused while using NewPipe. Logging this information is not possible with the "normal" NewPipe version. To stil get this info, you'll need to install a debugging version of NewPipe. When asking you to generate a HAR, the dev should provide you a debugging version. If this is not the case, don't hesitate to ask for one!
A [HAR](https://en.wikipedia.org/wiki/HAR_(file_format)) contains the network traffic you caused while using NewPipe. Logging this information is not possible with the "normal" NewPipe version. To stil get this information, you will need to install a debugging version of NewPipe. When asking you to generate a HAR, the dev should provide you a debugging version. If this is not the case, don't hesitate to ask for one!
1. [Enable USB debugging](https://developer.android.com/studio/debug/dev-options#enable).
2. Connect your phone to your PC through USB
3. Open Chrome, type `chrome://inspect` into the address bar
2. Connect your phone to your PC through USB.
3. Open Chrome, type `chrome://inspect` into the address bar.
4. You will see a dialog box asking to enable USB debugging for your computer (identified by its fingerprint). Agree to it.
4. Open that debug version of NewPipe on your phone.
5. Select the NewPipe debug version in Chrome:
![click on inspect](https://user-images.githubusercontent.com/17365767/96285447-44b88880-0fdf-11eb-98ad-2f2c522f37ab.png)
6. In the Chrome DevTools, go to the "Network" tab
7. Reproduce the problem
6. In the Chrome DevTools, go to the "Network" tab.
7. Reproduce the problem.
8. In the Chrome DevTools, save the network traffic as HAR:
![export HAR](https://user-images.githubusercontent.com/17365767/96284552-02db1280-0fde-11eb-8fd6-e8aa11719701.png)